Front Desk Supervisor
Location: Salt Lake City Utah
Description: Snowbird is employing Front Desk Supervisor right now, this position will be placed in Utah. Further informations about this position opportunity please read the description below.
- Internal Posting - Must be a current Snowbird employee in good standing to be considered for this position.
- All job opportunities at Snowbird Ski & Summer Resort require the ability to comply with our Professional Appearance, Drug & Alcohol, and Employee Conduct Policies.
Position Functions / Areas of Responsibility 1. Oversee overall operations of the Front Desk. 2. Providing outstanding guest and owner service. Maintain a high standard of work quality. 3. Communicate well with front desk staff and keep them informed and updated on rules and procedures. Communicate with management and other departments. 4. Resolve any guest or owner situations. Correct any billing errors. 5. Insure all office equipment is well maintained.
Interactions 1. Direct and continuous contact with guests. 2. Direct and continuous contact with co-workers, management, and other departments. 3. Must have the ability to interact at any time with guests and other employees in a pleasant manner and maintain good working relationships with others and all departments at Snowbird.
Education & Experience Requirements 1. High School Diploma or equivalent required. 2. 2-4 years of job-specific work experience with demonstrated competence.
Specific Requirements:
Must demonstrate competency in reading, writing, speaking, some math, and interpersonal relations. Job requires task specific training such as computer software training, typing skills, or other specialized training, with successful completion of three to six months of job-specific training showing some skill development.
Skills & Knowledge
Technical:
Must demonstrate competency in reading, writing and interpersonal communication skills. Experience working with Word, Outlook, and SMSHost preferred. Uses general office equipment such as computer, calculator, fax machine, key machine and copier.
Administrative:
Responsible for all cash and other assets contained in the safe. Responsible for the owners keys to the storage closets and reporting necessary equipment repairs. Responsible for all room keys. Responsible for monitoring the use of all departments related equipment to ensure the preservation of Snowbird property.
Working Conditions
Work Schedule:
1. Shifts vary, may be early morning or late evening, weekends, holidays, depending on business levels.
Mental:
1. Must be prepared to stay overnight if necessary on occasional times of road closures. 2. May experience unusual stress from high business volumes, deadlines, continual work with public, winter conditions, snow night requirements and commuting to/from Snowbird.
Physical:
1. Must be able to lift 25 lbs. 2. Must be able to stand for long periods of time. 3. Work is routine in pleasant, comfortable surroundings. General office conditions prevail. 4. Work is subject to frequent interruptions making continuity and accuracy difficult, frequent exposure to noise.
Note: This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Snowbird.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Thu, 12 Jul 2012 06:09:48 GMT