The successful candidate will be responsible for providing administrative and tactical support for remote Project Managers. Looking for an ambitious individual who enjoys a dynamic fast pace environment and has proven excellence customer service skills.
Day to Day Responsibilities:
- Communicate and follow up with customers’ requests as required about specific projects
- Process invoices for customers and/or vendors based on services rendered
- Track and report on material status for projects as directed by the Project Manager
- Oversee the planning, implementation, and tracking of projects
- Assist with creating written estimates for customers based on engineering, labor, and materials
- Assist with updating project data in various systems
- Assist design engineer to create and QC project designs and Bill of Materials/Bill of Labor
- Create reporting and tracking spreadsheets for projects as directed by the Project Manager
- Assist the Project Manager in all phases and aspects of the project
- Attend pre/post-installation conference calls
- Attend weekly project meetings as requested by the Project Manager and keep detailed meeting minutes for publishing to project team
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Required Skills:
- Knowledge and design of fiber optic systems – 1 + years
- Excellent client-facing and internal communication skills
- Ability to follow directions and take initiative when required
- Extensive knowledge with Microsoft Office products: Excel, Word, Outlook, MS Projec
- Strong organizational skills
- Strong written and oral communication skills
- Ability to handle rapidly changing priorities
- Attention to detail with focus on error-free work
- Works well in team environment and with peers – team player
- Result-oriented and responsive; utilizes network, SME’s and other available resources to facilitate driving tasks to closure.
Desired Skills:
- Familiarity with Procore project management software
- Technical background, preferably in the fields of telecommunications
- Knowledge of CenturyLink’s BidMaster/Fireworks system
- Superior administrative skills
- Demonstrated record of delivering high quality results
Note: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization.
Job Types: Full-time, Contract
Pay: $24.00 - $36.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Experience:
- Fiber optic: 1 year (Required)
- Customer service: 3 years (Required)
- Project management: 1 year (Preferred)
Work Location: Remote
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