Cleaning Responsibilities
- Change and replace all bed linens and towels.
- Sanitize and clean all restrooms.
- Dust/wipe down all room surfaces including but not limited to windows, pictures, mirrors, electronics, appliances, and furniture.
- Vacuum/mop all floors.
- Restock all room amenities.
- Assure all rooms are set up to company standards.
- Cleans and maintains personal workstation by properly stocking it with sheets, towels, amenities, etc
Guest Service
- Offers guests assistance whenever possible.
- Responsible for resolving escalated customer relations issues.
- Answers inquiries pertaining to hotel policies and services.
- Must respond to and follow-up on all guest requests to ensure customers are satisfied with the hotel’s services and accommodations.
- Responsible for positively representing and promoting the property.
- Ensures systems and procedures are in place and followed for guest safety and security.
Other Duties as Assigned
- Completes daily housekeeping report.
- Informs the Executive Housekeeper or Front Desk staff when rooms are ready for new customers.
- Reports any maintenance, security, or safety issues to the appropriate staff.
Job Types: Full-time, Part-time
Pay: From $16.78 per hour
Expected hours: 32 – 40 per week
Benefits:
- Employee discount
Shift:
- Morning shift
Ability to commute/relocate:
- Hollywood, CA 90028: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Hotel Housekeeping cleaning: 1 year (Preferred)
Work Location: In person
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