Job Title: Billing Customer Service
Location: Bend, Oregon - Remote
Hours: Monday - Friday 7:00 a.m. to 4:00 p.m. or 8:00 a.m. - 5:00 p.m.
Rate: $20.57 - $26.06 per hour dependent upon experience, education and internal equity of current employees
Position Type: Full-time
Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off
Resume Required: Yes
Date Posted: 08/18/2023
Expires: Open until filled
Must have the ability to work cohesively with others.
Must be comfortable using a computer, billing software and basic office machinery.
Must possess excellent communication and interpersonal skills displaying professional phone etiquette.
Must have excellent organizational skills with the ability to multitask.
Creates insurance claims and patient statements.
Works bad addresses.
Responds to incoming customer calls, faxes, mail, and e-mail
Sends delinquent accounts to collection agencies.
Processes refunds to insurance companies and patients.
Works contract accounts.
Processes VISA payments.
Evaluates and processes hardship accounts.
Responds to W9’s.
Works job ques to ensure patient account follow-up is complete.
Performs training as requested by team leader.
Re-bills insurance companies or other third parties to secure payment for patients.
Makes recommendations’ to management for write-offs.
Taking and updating customer information, data entry, billing and payments.
Telework Requirements
This is a remote-work position (telework); you must be able to work from home or designated off-site location
Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)
Must provide your own high speed internet that meets CORA’s specifications
Must adhere to set schedule
Continuous/active communication with managers and co-workers
Additional requirements are included in CORA’s Telework Policy.
EEOC Statement
CORA is committed to providing employees with a work environment that is free of discrimination and harassment. CORA advocates achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Reasonable accommodation can and will be provided to any employee who needs accommodation to perform the essential functions of the job if the accommodation does not cause undue hardship.
Location: Bend, Oregon - Remote
Hours: Monday - Friday 7:00 a.m. to 4:00 p.m. or 8:00 a.m. - 5:00 p.m.
Rate: $20.57 - $26.06 per hour dependent upon experience, education and internal equity of current employees
Position Type: Full-time
Benefits: Medical, Dental, Vision, 401K Retirement, Paid Time Off
Resume Required: Yes
Date Posted: 08/18/2023
Expires: Open until filled
You will be joining a great company with great staff, great benefits, recognitions, and a fun family orientated culture
Benefits listed below are always subject to change
- PAID TIME OFF
- Seven paid holidays
- Paid time off (PTO) All PTO based on a 40-hour work week
- Date of hire – 5 years 18 days per year
- 6 years to 10 year – 23 days per years
- 11 years to 15 years – 28 days per year
- 16 plus years – 35 days per year
- PAID SICK TIME
- Oregon Sick Leave pay of 40 hours per year
- INSURANCE PREMIUMS
- Company paid insurance premiums for employees
- GENERAL X-RAYS
- All benefitted employees, their spouses, and dependent children up to the age of 18 are eligible for free general x-rays (at CORA), and professional radiology services provided by CORA radiologists at outside facilities (billed separately by CORA). Additionally, surgical or invasive procedures (not billed separately) performed at a CORA fully owned outpatient imaging facility will be provided a 25% discount off any balance attributed to patient responsibility.
- EMPLOYEE ASSISTANCE PROGRAM (EAP)
- FLEXIBLE SPENDING ACCOUNTS (FSAs)
- CORA has adopted a Section 125 Flexible Benefit plan which allows employees to pay for dependent care expenses and non-covered health care expenses on a pre-tax basis. Reimbursement and forfeiture rules are governed by the IRS.
- 401(K) SAVINGS PLAN & PROFIT SHARING WITH FIDELITY
- VALUABLE DISCOUNTS
DIRECTIONS
Submit an application on line at:
Fully complete the application including all your previous work experience.
Submit resume
Compiles and tracks the outstanding balances owed to our facility, maintains payment records, makes payment arrangements and collects on past due accounts.
This position requires a high level of attention to detail and accuracy, as the consequences of even a minor mistake can be significant for patients and providers.
Submit an application on line at:
Fully complete the application including all your previous work experience.
Submit resume
Compiles and tracks the outstanding balances owed to our facility, maintains payment records, makes payment arrangements and collects on past due accounts.
This position requires a high level of attention to detail and accuracy, as the consequences of even a minor mistake can be significant for patients and providers.
Must have the ability to work cohesively with others.
Must be comfortable using a computer, billing software and basic office machinery.
Must possess excellent communication and interpersonal skills displaying professional phone etiquette.
Must have excellent organizational skills with the ability to multitask.
Creates insurance claims and patient statements.
Works bad addresses.
Responds to incoming customer calls, faxes, mail, and e-mail
Sends delinquent accounts to collection agencies.
Processes refunds to insurance companies and patients.
Works contract accounts.
Processes VISA payments.
Evaluates and processes hardship accounts.
Responds to W9’s.
Works job ques to ensure patient account follow-up is complete.
Performs training as requested by team leader.
Re-bills insurance companies or other third parties to secure payment for patients.
Makes recommendations’ to management for write-offs.
Taking and updating customer information, data entry, billing and payments.
Education and Experience
One year certificate from college or technical school; six months related experience and/or training in medical billing office; or equivalent combination of education and experience.
Telework Requirements
This is a remote-work position (telework); you must be able to work from home or designated off-site location
Dedicated space/office must be free from distractions and background noise (personal calls, visitors, pets, TV, children, etc.)
Must provide your own high speed internet that meets CORA’s specifications
Must adhere to set schedule
Continuous/active communication with managers and co-workers
Additional requirements are included in CORA’s Telework Policy.
EEOC Statement
CORA is committed to providing employees with a work environment that is free of discrimination and harassment. CORA advocates achieving a diverse workforce through application of its equal opportunity and nondiscrimination policy in all aspects of employment including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. All employment decisions are based on business needs, job requirements and individual qualifications without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status. Reasonable accommodation can and will be provided to any employee who needs accommodation to perform the essential functions of the job if the accommodation does not cause undue hardship.
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