Guest Services Associate - WorldMark - St. George, UT
Location: Saint George Utah
Description: Wyndham Worldwide is currently interviewing Guest Services Associate - WorldMark - St. George, UT right now, this career will be placed in Utah. Further informations about this career opportunity please read the description below. -
1205384
Description
Job Summary:
Greet, register, establish necessary credit for and issue keys appropriately to guests.
Answer telephones/PBX with proper telephone etiquette and direct calls accordingly.
Receive guest requests and/or complaints and ensure that appropriate actions have been taken.
Answer inquiries pertaining to the resort's amenities, services, policies, area attractions, dining, and directions.
Communicate with other departments as needed via telephone and two-way radio.
Completed check-out procedures, computes bills, collects payment and makes change for guests as required.
Make, confirm and cancel reservations for guests or answer a variety of questions for guests pertaining to their reservations.
Balance all cash receipts and work performed during shift and performs a bucket check on shift.
Distributes guest and staff mail and messages as necessary.
Post charges for faxes, copies or laundry or charges from the food, beverage or convenience store outlets.
Qualifications
High School diploma or equivalent.
At least one year of front desk experience in a hospitality/hotel environment.
Basic office skills helpful including basic math, proper cash handling procedures.
Reservation software or proven aptitude and familiarity with computers and computer software in general.
Must maintain a professional appearance and a cordial attitude towards all guests and staff.
Able to handle the stress of high customer demand in a hospitality environment.
Must be people oriented and able to work independently or with others as needed.
Must be able to easily and frequently change from one activity to another while operating a switchboard or computer keyboard.
WVO is a drug-free workplace and requires a background check and drug test prior to employment.
Job
Hotel/Resort Operations
Primary Location
United States of America-Utah-Saint George
Employee Status
Regular
Schedule
Full-time
Organization
Worldmark by Wyndham
Job Posting
Jul 20, 2012
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If you were eligible to this career, please email us your resume, with salary requirements and a resume to Wyndham Worldwide.
If you interested on this career just click on the Apply button, you will be redirected to the official website
This career starts available on: Sat, 21 Jul 2012 11:01:12 GMT
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