Senior Systems Analyst
Location: Salt Lake City Utah
Description: EnerBank USA is at present recruited Senior Systems Analyst right now, this vacancy will be placed in Utah. More details about this vacancy opportunity kindly see the descriptions. Primary responsibility for the daily administrative support of desktop and telecommunication tools for internal users Responds to internal users IT requests quickly efficiently and courteously while maintaining the ! discipline required to follow departmental procedures Administrates and maintains software and systems as assigned Prepares and maintains the required procedural controls for audit for the IT department and manages the relationship with required vendors Primary Duties 1 Works the IT ticketing queue responds to and tracks user and system issues 2 Responds to internal requests related to processing issues system capabilities and enhancements and other special requests 3 Manages the daily functions of the systems including user security maintenance system performance monitoring and system access or processing problems coordination and resolution as required 4 Communicates system capabilities and outages to appropriate personnel 5 Deploys maintains and supports Desktop and Telephony hardware and software 6 Performs system inventory audits and maintains procedural controls on IT Devices and software 7 Develops tools and procedures aimed at making system maintenance more effectiv! e and efficient Additional Responsibilities 1 Assists with pro! duct evaluation including technical and budgetary analysis for new and existing products 2 Provides off hours on call support to the operation 3 Provides onsite training to end users when required 4 Accumulates and prepares system data for management and audit reporting Knowledge Skills and Abilities 1 Strong knowledge of desktop telephony and network software and tools 2 Demonstrated high level of customer service skills via verbal and written communication 3 Excellent analysis and logical problem solving skills 4 Must be able to quickly learn and adapt to new products and processes 5 Able to work well independently and as part of a team 6 Strong time management skills Education and Experience 1 Higher Education advanced technical training or AA AS or BS in technical or business field or equivalent experience 2 2 to 8 years experience working as a support or systems analyst 3 Experience with Exchange Windows MS Office VOIP telephony PC desktop hardware and remote user supp! ort required 4 Experience with Citrix Zen App LANWAN management EMC Networker and ShoreTel strongly considered 5 Banking or financial services experience a plus Experience, Senior Systems Analyst, Dependable
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to EnerBank USA.
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This vacancy starts available on: Wed, 24 Apr 2013 13:15:03 GMT