Claims Service Representative Job
Location: Midvale Utah
Description: Progressive Insurance is at present recruited Claims Service Representative Job right now, this job will be placed in Utah. More details about this job opportunity please give attention to these descriptions. Claims Service Representative
Job Number: 117325
Description
Our people make Progressive a successful, forward-moving organization. We continuously t! urn the insurance industry upside down with our innovative services and use of technology. At Progressive, you will have extensive career path opportunities and the chance to work in a diverse, dynamic atmosphere. Come join a team of enthusiastic people who change the insurance industry one big idea at a time.
Claims Service Representative
We are committed to becoming consumers' #1 choice for auto insurance by providing best-in-class claims service. Our Claims Service Representatives play a critical role in the Progressive Service Center where customers' benefit from one-stop claims service. In this role, you will provide accurate, personalized and proactive customer interaction throughout the repair process. Our Claims Service Representatives set accurate and clear expectations with our customers regarding repair duration, repair outcomes, and deductible or other out of pocket costs. As the liaison with repair shops, you will obtain shop updates and re-es! tablish appropriate expectations for shop duration. This posit! ion may require some non-traditional work hours.
Education, Skills and Experience:
History of successful conflict-resolution in a face-to-face environment
Minimum one year prior customer service experience
Genuine desire to interact with people and feels invested in the outcome of the customer interaction
Excellent communication and organizational skills
High-energy, customer-oriented individual with ability to proficiently multitask and prioritize
Effective team member supporting a positive team environment
Keyboard and PC knowledge and proficiency
High School Diploma or GED preferred
Work Schedule:
Qualified candidate must be available between 7am - 8pm M-F
Preferred Skills:
Multi-lingual
Knowledge of damage identification and computerized estimating systems
Face-to face experience in automotive or insurance field is preferred
Progressive Offers:
Gainsharing! bonus program based on the company's performance
Medical, dental, vision and life insurance benefits
Ongoing training and opportunities for career advancement
401(k) with a 6% company match
Tuition reimbursement
Employee discounts
Child care subsidy
Progressive is a place where you are celebrated for the person you are, the ideas you bring and the energy you invest. Apply now and find out what it's like to be a part of this exceptional group of collegial individuals. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Advisor Group will be in touch if you are under consideration and moving forward in the process. As part of our hiring process, candidates must pass a comprehensive background check. Some positions require licensing, which will impact background check requirements. Equal Opportunity Employer.
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Job : Claims
Primary Location : United States-Utah-Midvale
Employee Status : Regular
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If you were eligible to this job, please email us your resume, with salary requirements and a resume to Progressive Insurance.
If you interested on this job just click on the Apply button, you will be redirected to the official website
This job starts available on: Tue, 22 Oct 2013 06:51:48 GMT