Implementation Specialist
Location: South Jordan Utah
Description: ADP is hiring Implementation Specialist right now, this vacancy will be placed in Utah. For complete informations about this vacancy opportunity kindly read the description below. Requisition #: 66207
Job Title: Implementation Specialist
Country: United States
State: Utah
City: South Jordan
Employment Status: Full Time
! Job Responsibilities:(Description):
At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.
Integrity is Everything is a core value at ADP. Medical practitioners across the country turn to ADP's AdvancedMD for fully integrated Electronic Health Record (HER) and Practice Management solutions they can trust. We are one of the nation's largest providers of cloud medical practice optimization software and a leader in cloud electronic health record (EHR), practice management , medical scheduling software , and billing applications for medical practices and medical billing services .
ADP AdvancedMD is seeking an aggressive, self-motivated Implementation Account Manager to join our Client Services Team. The Implementation Account Manager will manage! the implementation process for an assigned client list, worki! ng directly with clients to identify, prioritize and manage strategic needs for an efficient and effective implementation.
Oversee, Coordinate, and manage all aspects of the implementation for new and existing clients.
Communicate and manage internal and external implementation requirements and expectations.
Serve as a single point of customer contact during the implementation.
Assure client satisfaction.
Manage client escalations.
Assist in the review of client processes and the development of new workflow plans.
Manage client relationship during the implementation process.
Communicate progress updates weekly or as agreed upon with client.
Support sales teleconference in hand-off of new client.
Ensure implementation milestones are met on time.
Manage the Electronic Data Interchange (EDI) agreement process.
Schedule and assign a Certified Trainer to each client.
Manage data conversion, interface, and other timelines and ex! pectations.
Hand off to Client Support when client has successfully completed process.
Perform other duties as needed and directed by leadership. Experience, Skills, Academic:
Bachelor's Degree in business or related field a plus.
Implementation of Web-based systems preferred.
Knowledge of medical computerized billing and scheduling software systems preferred
EMR/EHR implementation experience preferred.
1-2 years of implementation or service account management experience.
1-2 years of work experience in medical office environment, customer service, IT, or support desk.
Strong working knowledge of Windows, MS Word, Internet Explorer, Excel, power.
Ability to lead a client successfully through technical processes.
Ability to manage and fulfill client expectations.
Excellent written and oral communications skills.
Excellent communication and organizational skills with a customer service focus.
Ability to prioritize effect! ively and handle shifting priorities professionally.
Personal track! record of being thorough, courteous and responsive in customer service.
Ability to communicate with various business contacts in a professional and courteous manner.
Self-starter, with the ability to organize work for maximum efficiency.
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength. Job Category: Implementation
Area of Interest: Product Implementation
Locations: United States, South Jordan, UT
- .
If you were eligible to this vacancy, please email us your resume, with salar! y requirements and a resume to ADP.
If you interested on this vacancy just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Sat, 19 Oct 2013 13:10:53 GMT