Enhanced Registrar - On Call
Location: Saint George Utah
Description: Intermountain Home Care is currently interviewing Enhanced Registrar - On Call right now, this position will be placed in Utah. For complete informations about this position opportunity please give attention to these descriptions. The Pre-Registration Specialist is often the first communications our patients receive with before their arrival to the hospital. These conversations are crucial! to creating a positive experience. By providing exceptional customer service, the registrar helps the patient feel comfortable and at ease as they accurately collect patient data and obtain all necessary demographic, financial, and clinical information. They articulate billing process information and discuss insurance benefits, cost estimates and identify financial assistance resources if needed. They direct the patient to the care area and identify potential wait times if any. By providing complete and accurate information, the patient stays informed and knows what to expect during their hospital visit. Pre-Registration Specialists impact patient's lives every day and truly make a difference to those they serve.
Minimum Requirements
Intermediate Computer Skills, including keyboarding 30 WPM (words per minute) and ability to navigate computer programs
Three or more years of customer service experience
Previous experience in collections o! r negotiating payments highly preferred
Ability to co! mmunicate effectively both orally and in writing
Ability to work effectively in time sensitive situations, prioritize multiple tasks, and ability to make prompt, responsible decisions
Physical Requirements
Hearing/Listening, Manual Dexterity, Seeing, Speaking
Preferred Qualifications
Bilingual in English and Spanish including translation
One or more years Call Center Experience or one or more years experience as a Registrar in a patient care environment
One or more years admitting, billing, collection, and/or insurance verification experience
Basic Knowledge of ICD-9
Basic Knowledge of CPT Codes
Medical Terminology Certification
Previous experience using Tandem or AS400 programs
Please Note
After applying, please check your email often. Some positions require assessment testing and notification will be sent to you through email. Once the email notification is sent! , you will have 24 hours to complete the assessment. If the assessment is not completed within the allotted time frame, your application may not be considered further.
All positions subject to close without notice
Intermountain Healthcare is an equal opportunity employer M/F/D/V
Salary: . Date posted: 06/08/2013
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Intermountain Home Care.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Sat, 08 Jun 2013 20:52:34 GMT