PC Technician II
Location: Hill AFB Utah
Description: NES Associates LLC is presently looking of PC Technician II right now, this vacancy will be placed in Utah. More complete informations about this vacancy opportunity kindly read the description below. NES Associates is searching for an experienced PC Technician to provide on-site IT support for existing Government and Contractor end-user personnel at DOD locations in Salt Lake City, UT to ensure all hardw! are and software (operating system and applications), and other miscellaneous IT equipment are functioning at all times to support mission requirements. Support will be provided over the phone, via email and on-site.
Candidate will be part of a team providing on-site support during the following coverage hours: 0600-1600 Monday - Friday; occasional on-call support may be required after hours and on weekends.
Provide IT support services for on-site hardware and software; provide technical support for more than 750 employees; ensure that all IT equipment, to include network servers, PCs, printers, portable computers, Blackberry devices, Polycom units and other miscellaneous IT equipment.
Perform equipment relocation, installation, expansion, connection/disconnection, upgrades, support/maintenance, and preventive maintenance of computer systems hardware, documentation, and peripheral devices.
Contractor shall survey new installations and mov! e IT equipment as requested by the customer on-site support st! aff. Image PCs with latest sanctioned images, configure system for users, and resolve any system access issues for users.
Printer maintenance: Install and maintain all types of network and PC attached printers (bar code, inkjet & laser); Install and configure network print servers; Troubleshoot problems with print servers.
Provide support for CAC (Common Access Card) deployment.
Install smart card readers, middle-ware, and PKI (Public Key Infrastructure) Certificates.
Provide troubleshooting, guidance and training to customer personnel on use of the CAC card and its software certificates.
Provide software configuration, troubleshooting, and resolution.
Provide technical support on software installation and configuration.
Provide IT support for special projects; for example upgrades to RF, RFID, LANs, etc. that may include assisting other contractors.
Provide software support to include but not li! mited to the following:
Required Skills
Microsoft Windows 7
Microsoft Office 2007/2010
Microsoft Windows 2008/2003 Server (Enterprise Edition)
Microsoft Outlook 2007/2010
Microsoft’s Active Directory (AD)
Microsoft Internet Information Server (IIS)
Veritas Backup
SMS
GlobeRanger iMotion
Citrix Presentation Server Web Client
Assist the customer's on-site IT support staff in applying pertinent Defense Information Security Agency (DISA) Security Technical Implementation Guidelines (STIGs).
Assist the customer's on-site IT support staff in troubleshooting and restoring network (LAN/WAN) issues.
Knowledge of PC hardware and software installation, repair, testing and troubleshooting.
Basic understanding of network infrastructure, including structured cabling and LAN architecture.
Knowledge of basic networking concepts such as DNS, DHCP,! TCP/IP, Active Directory, MS Exchange and network security safeguards ! as necessary.
Ability to perform hardware and software upgrades to existing computers using the MS Windows operating systems and associated MS productivity software programs.
Excellent oral and written communications skills, as well as strong team and customer relationship skills.
Required Experience
MUST have one of the following IA certifications *:
Security+, GSEC, SCNP, SSCP, CISSP, CISSP Associate
MUST currently have one of the following DLA Approved Computing Environment (CE) Certifications*:
"Microsoft Windows 7: Configuration",
"Microsoft Windows Server 2008",
MCDST, MCIPT EDST, MCIPT EDA, MCIPT SA,
MCIPT EA, MCM, MCSA, MCSE,
MCA: MS Windows Server: Directory
CompTIA A+
Network+
RFID+
CCNA
ESE
MCDST
MCTS
MCITP certification
ITIL Foundations Certificate
MUST have at least a DoD Secret Clear! ance (or have had one within the last two years and still be in good standing).
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If you were eligible to this vacancy, please email us your resume, with salary requirements and a resume to NES Associates LLC.
If you interested on this vacancy just click on the Apply button, you will be redirected to the official website
This vacancy starts available on: Tue, 20 Aug 2013 08:06:18 GMT