Customer Service Representative
Location: Sandy, Utah
Description: American Cruise Lines is at the momment seeking for Customer Service Representative right now, this position will be hold in Utah. Further informations about this position opportunity kindly see the descriptions. Overview
American Cruise Lines, leader in luxury small ship cruising, has an exciting opportunity for a Customer Service Representative. He/she will provide superior service to new and existing passengers on our world-class cruises. American Cruise Lines is the largest US cruise ship operator. The company is growing fast and operates 35 luxury river and coastal cruises in 28 states around the country. As part of the American Cruise Lines team you will be helping people make lasting vacation memories. American Cruise Lines offers a comprehensive benefits package including medical/dental insurance and 401 k.
Responsibilities
- Be the frontline contact with our customers before and during scheduled cruises
- Coordinate special requests for all passengers
- Support ongoing Sales operations
- Assist with payment and reservations
- Problem solving
- Superior phone and customer service experience
- Excellent communication skills, both verbal and written
- Superior attention to detail, with the ability to work in a fast paced environment
- Outstanding administrative and organizational skills
- Exceptional ability to handle confidential information in a professional manner
- Advanced skill in Microsoft Word, Excel and Outlook
Our philosophy for success is simple; hire talented people then provide training, support systems and motivation so you will thrive. Long established and deeply experienced in cruise travel, American Cruise Lines has been honored with multiple awards, including Porthole Readerâs Choice Awards in 2014, World Travel Awards âWorldâs Leading River Cruise Companyâ in 2013, âGold Award Winnerâ for Travel Weeklyâs 2014 Magellan Awards and a 2014 finalist for Condé Nast Traveler's Readerâs Choice Awards.â
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If you were eligible to this position, please deliver us your resume, with salary requirements and a resume to American Cruise Lines.
Interested on this position, just click on the Apply button, you will be redirected to the official website
Apply Customer Service Representative Here
This position will be started on: Mon, 29 Jan 2018 07:00:32 GMT