Administrative Assistant I - TOSH Speech & Hearing
Location: Salt Lake City, Utah
Description: Intermountain Healthcare is currently interviewing Administrative Assistant I - TOSH Speech & Hearing right now, this career will be delegated in Utah. For detail informations about this career opportunity kindly see the descriptions.
About Us
What does it mean to be a part of Intermountain Healthcare? It means that the quest for clinical excellence is not just a goal, but a given. It means buil ding an environment where physicians and employees can deliver the best in healthcare. And it’s realizing each employee or volunteer is vital to the healing process, because we can only achieve the extraordinary together.
Being a part of Intermountain Healthcare means joining with a world-class team of over 36,000 employees and embarking on a career filled with opportunities, strength, innovation, and fulfillment. Our mission is: Helping people live the healthiest lives possible.
Our patients deserve the best in healthcare, and we deliver.
Job Description
This position provides and oversees a variety of semi-routine clerical and specialized administrative functions generally of a critical or confidential nature for the Outpatient Speech and Hearing team located at TOSH in Murray, Utah. This role is assigned to those with a primary responsibility to provide traditional administrative support such as preparing and composing correspondence, memoranda, reports, etc. Screens telephone calls, receives and directs visitors, resolves routine inquiries, schedules and maintains calendar of appointments and schedules, prepares and distributes minutes of meetings, and operates a personal computer and appropriate software to create documents, presentations, etc.
Essential Job Duties
The Administrative Assistant I performs a majority of the following job essentials:
- 1. Performs a variety of clerical functions, assisting the department manager in planning, organizing, implementing, and accomplishing department day-to-day functions and goals.
- 2. Greets customers, receives and screens incoming calls, answers routine inquiries, and routes calls to appropriate individual in a courteous and efficient manner.
- 3. Distributes, educates, and explains processes and paperwork to patients and/or customers. Responds to requests for information and appropriately releases information based on policy, ensuring customer requests and work assignments are prioritized and completed correctly and efficiently.
- 4. Collects information, compiles data from one or more sources, searches and investigates information, and makes and checks routine calculations for specified forms, report formats, presentations, or other documents requiring specific knowledge of functional operations. Proof-reads and completes documents, checking for accuracy.
- 5. Enters data and manages information in a database. Maintains complex files and records. Maintains and updates department resources and tools such as employee lists, referral lists, phone lists, organizational charts, or other department information.
- 6. Types memos, correspondence, forms, reports, and other documents from rough drafts using professional business writing standards. May prepare first draft.
- 7. Prepares, sends, sorts, and distributes mail.
- 8. Utiliz es and provides basic maintenance for all office equipment including computers, scanners, phones, fax machines, printers and copiers. Ensures the office equipment and facility/work area is in proper working condition. Contacts the appropriate service provider (i.e. housekeeping, computer support, or office equipment vendor) to resolve any issues that arise. Coordinates regular maintenance as needed.
- 9. Prioritizes and manages leaders' calendars to ensure business objectives are met. Schedules and confirms appointments, meetings, and travel arrangements. Uses judgment in matters affecting supervisor's calendar.
- 10.Provides support for meetings including preparing agendas, reserving rooms, sending appointments, coordinating catering, recording and distributing minutes. Sets up and trouble shoots phone, video, and web conferencing effectively.
- 11.Orders, stocks, monitors, and maintains adequate office and other supply inventory levels.
- 12.Inv estigates simple assigned problems, with assisted method of research, data and information requirements as well as analysis techniques.
- 13.Tactfully handles difficult situations with staff and customers while remaining positive and professional. When needed, escalates issues to the appropriate staff member.
- 14.May provide medical transcription for clinical staff. Transcribes medical reports.
- 15.May act as a timekeeper and ensures timely and accurate submission of payroll information.
- 16.May complete accounts payable, billing, and purchasing processes according to policy.
Posting Specifics
- Entry Rate: $15.79
- Benefits Eligible: Yes
- Shift Details: Full time, 40 hours. Shifts will typically be scheduled Monday - Friday
- Department: Outpatient Speech and Hearing
Minimum Requirements
- Experience using advanced computer skills. Examples are complex form atting, mail merge, formulas, creating charts and graphs, data manipulation, creating and running reports, creating presentations, and using multimedia content.
- Experience in an office setting or working in a clerical position with customer service, keyboarding, and data entry responsibilities.
- Demonstrated interpersonal verbal and written communication skills including being proficient in spelling, punctuation, grammar, and other English language skills.
- Demonstrated basic math skills.
Physical Requirements
- Interact with others requiring employee to verbally communicate as well as hear and understand spoken information.
- Operate computers, telephones, office equipment, including manipulating paper requiring the ability to move fingers and hands.
- See and read computer monitors and documents.
- Remain sitting or standing for long periods of time to perform work on a computer, telephone, o r other equipment.
Preferred Requirements
- One or more years of customer service experience, especially in a Hospital or Medical Office.
- Demonstrated ability to work effectively in time sensitive situations, manage multiple priorities effectively, and to make prompt, responsible decisions
- Strong telephone skills, experience as a receptionist or in a call center environment
- Medical terminology experience
- Bilingual in English and Spanish
Please Note
All positions subject to close without notice. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Location: US-UT-Salt Lake City
Activation Date: Thursday, May 17, 2018
Expiration Date: Tuesday, May 22, 2018
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If you we re eligible to this career, please send us your resume, with salary requirements and a resume to Intermountain Healthcare.
Get health system specialist sample resume sample here.
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This career starts available on: Fri, 18 May 2018 04:37:10 GMT