Information Systems Clerk
Location: Salt Lake City Utah
Description: Salt Lake City School District is presently looking of Information Systems Clerk right now, this position will be placed in Utah. More details about this position opportunity kindly read the description below. Information Systems 40 hours per week; 12 month position (243 work days) Contract Position FLSA Status: Non Exempt
Posting Date: July 17, 2012
Description : The Information Systems Clerk supports district, state and federal reporting needs; assists educators, office staff, administrators and parents with Student Information System (SIS); training and support, and monitors the accuracy and completeness of student information data and records. Example tasks include:
Aids in identifying and evaluating issues related to SIS and software to resolve user problems. Creates and responds to Help Desk tickets in a timely and responsive manner. Creates Systems Access Accounts for all new district and non-district employees. Generates accurate and detailed reports that aid various departments. Maintains manual and electronic files, reports and records to ensure security and procedures are followed. Keeps process documentation current with the goal of improving process work flow. Performs general clerical functions (e.g. data entry, answering telephones, copying, etc.). Resolves complex Help Desk problems and provide technical guidance for internal customers Responds to student admission histories and transcript requests in a timely manner. Serves as the contact between internal users and system programmers concerning software issues.
Minimum Qualifications : High School Diploma or equivalent. Minimum 2 years in an office environment. Basic experience in MS Word, Excel, Access, PowerPoint and Outlook (applicants will be tested). Good interpersonal, oral and written communication skills. Ability to meet deadlines and schedules. Ability to prioritize, show strong attention to detail and accuracy, and multitask in an office setting. Ability to maintain strict confidentiality.
Preferred Qualifications : Phone support experience, specifically in a Help Desk environment. Strong background in customer service with focus on customer interaction, collecting information, and listening and responding to concerns. Ability to communicate system/technical concepts and ideas to non technical users and provide appropriate solutions.
Wage/Benefits : $14.94 per hour (48-M-1). Benefits include medical, dental, life, Long Term Disability, flexible spending, Utah State Retirement, vacation leave, sick leave and personal leave.
Closes: August 2, 2012 at 5:00 p.m.
To apply: Submit Employment Application to Salt Lake City School District, 440 East 100 South, Salt Lake City, UT 84111; fax 801-578-8689 Attn: Information Systems Clerk
Internal Applicants : Submit SLCSD Internal application and updated resume to Human Resources.
Late or incomplete submissions will not be accepted.
The Salt Lake City School District does not discriminate on the basis of age, color, disability, gender, gender identity, national origin, pregnancy, race, religion or sexual orientation in its programs and activities, except where appropriate and allowed by law. The following person has been designated to handle inquiries and complaints regarding prohibited discrimination, harassment and retaliation: Kathleen Christy, Assistant Superintendent, 440 East 100 South, Salt Lake City, Utah 84111, (801) 578-8251. You may also contact the Office for Civil rights, Denver, CO (303) 844-5695.
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If you were eligible to this position, please email us your resume, with salary requirements and a resume to Salt Lake City School District.
If you interested on this position just click on the Apply button, you will be redirected to the official website
This position starts available on: Tue, 17 Jul 2012 22:35:50 GMT